Answer: We recommend selecting "Register with a self-created account", then setting up your username, password, and security questions. This method allows account creation without an email address.
Question 2: The game freezes immediately after launch.
Answer: Ensure you have downloaded the latest version of the game client.
Question 3: The game randomly freezes in some language versions.
Answer: The game currently supports English, Traditional Chinese, Russian, Spanish, Portuguese, Vietnamese, Arabic, and Turkish. For other languages to run smoothly, please first set your phone's system language to one of these eight languages and configure the region settings accordingly. For example, if you set the system language to English, ensure your phone's region is set to the United States.
Question 4: I’m using the English version, but the game still freezes in certain scenarios.
Answer: Did you disable your device’s system screen reader after launching the game? Call of Fate includes a built-in screen reader. If swiping gestures (in any direction) are unresponsive, try turning off your system’s screen reader after entering the game.
Question 5: Why can't I choose between Sighted/Visually Impaired mode in the game now?
Answer : To optimize player experience, we have removed the sighted/Visually Impaired mode selection. The game will now automatically enter Visually Impaired Mode if you launch it with system TalkBack or other screen readers enabled. Otherwise, it will default to Sighted Mode.
Question 6: I paid for in-game items but didn't receive them.
Answer: Please send the relevant purchase receipts, names of the missing items, and your game ID to 1e7-32fswwvq9f@dingtalk.com. We will verify and resolve the issue promptly.
Question 7: I'm stuck on a certain level in the main storyline and can't progress no matter how I try.
Answer: 1. Visit our official forum to review beginner guides and discuss strategies with other players.
Forum link : https://www.appshubforvisuallyimpaired.com/prudence-forum/forum/gameplay-strategies-tips/
2. Our first official gameplay guide is now live on the website and may offer helpful insights. More guides will follow.
Guide link : https://www.appshubforvisuallyimpaired.com/call-of-fate/gameplay/
Question 8: I've cleared 20 levels in "Secret Expedition." How do I access the next realm?
Answer: Each expedition allows you to challenge one realm with 20 levels. To unlock a new realm, use 1 Expedition Order to restart the expedition or wait for the event reset. After restarting, you may select any unlocked realm, but your choice cannot be changed unless you restart again.
Question 9: I'm a French iOS user, and the game redirects to the App Store upon launch.
Answer: This issue has been reported to our technical team. As a temporary fix, set your device’s system language to English and region to United States to play normally. We sincerely apologize for the inconvenience!